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FAQs

You might find the answer to your questions here. If not, you can always email us at info@blackdogsalvage.com.

What are your hours?

Our main showroom is OPEN Monday-Saturday from 9am-5pm, and Noon to 5pm on Sundays.   Our salvage warehouse is OPEN Thursday-Saturday from 9am-5pm.

We are CLOSED on Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day.

We are open regular hours on Memorial Day, July 4th, Labor Day, and Columbus Day.

Where are you located?

Main Retail Showroom | 902 13th Street SW |, Roanoke, VA 24016
Open Monday-Saturday 9am-5pm and Sunday 12pm-5pm

Salvage Warehouse | 629 Ashlawn Street SW |, Roanoke, VA 24016
Open to the public Thursday-Saturday 9am-5pm and by appointment

Be sure when you enter our address in your GPS that you choose SW (South West)!

Click ‘HERE‘ for directions.

We are traveling ...

And need directions; click here for directions.

And wonder if you have room for our truck/truck-trailer combo/fifth wheel, etc. Sure we do! This Google overhead map should help you. We often have 18 wheel tractor-trailer deliveries, so there’s plenty of room. Parking is available (see map) on Midvale ave.

And need information on lodging and where to eat.

Can I bring my dog with me to shop?

Absolutely – we just ask that your dog is sociable and stays on lead. Sally is often onsite to greet customers. * note: if your male dog likes to ‘mark’, please do not bring him inside. We also ask that if you use a retractable lead, that you keep it at its shortest. There are just too many things to get wrapped around. Thanks!

What is something worth?

We are true believers in the saying ‘something is only worth what someone will pay for it’!  We do not offer appraisal services but have friends who do:

Do you take items on consignment?

Currently we do not.  If you have something you’d like to sell, please feel free to bring it by and we’ll be happy to make you an offer. If you live a distance from us, please send some good pictures, description(s) of the item(s) to salvage@blackdogsalvage.com.

Do you sandblast?

No, we do not offer this service but you can check with:
Twist and Turns, 625 W. Campbell Avenue, Roanoke, VA 24016 (540) 985-9513

Do you strip or dip doors?

No, we do not offer this service but you can check with:
Creative Finishing, 330 Walnut Avenue Southeast, Roanoke, VA 24014 (540) 345-6813

Can I use antique door knobs on my modern door?

Yes, with a conversion kit and large enough door plate or rose to cover your cylinder lock opening.

We can order these for you – click here and look for 8891 and 8892 (privacy) – please call or write for more information.

Do you have a resource for fixing pocket doors?

We do! Stephen Thorp practices the lost art of maintenance and repair of pocket doors – find him at: www.fixpocketdoors.com

How old is Sally?

Sally was born on September 10, 2004.

How do you remove paint from hardware?

Boil to temp, transfer to cold (ice not required, we are looking for expansion and contraction to break bond of paint), brush or scrub with very light abrasive. Repeat as necessary. Polish if required.

Not all old hardware is solid brass – strippers will ruin plating.

Tip: Never do this with crystal / glass knobs!

Any advice for starting a salvage company?

Whew, get a big first-aid kit and a large bottle of pain relievers! This Google search may help you a bit.  It’s as simple as finding the building to salvage, getting the rights to remove the goodies and hauling them out. It’s also as complex as these articles suggest. You’ll need to network with others and let them know what you’re doing. You may find demolition permits being pulled and talk to the contractors that pulled them. Get friendly with realtors. You’ll need retail space to sell and a staff that knows what they are selling. In short, there are no magic bullets, unfortunately. Like any business you start, you’ll need time and money. Good luck and if you ever find a bigger salvage job than you’d like to handle, drop us an email here.

I saw this video of Mike using a rust neutralizer on Salvage Dawgs, can you tell me more about this product?

http://www.diynetwork.com/videos/how-to-treat-rusty-metal-0237365

We’ve received a lot of questions about this video.  Here’s an overview from our shop.

When painting rusted surfaces:

Rust Neutralizer – available online and at hardware stores:

When applied to rusted surfaces, rust neutralizers resist/retard rust and chemically changes rust to a tough, hard surface ready for priming.  The application of this product is as simple as a spray bottle and will darken the rusted area.

The outcome of shade and/or color after application will vary depending on the age and extent of the rust. Many of the pieces we use in our shop have extensive rust and therefore will still have a rusted tint/shade when dry.  Thinner, more recent rust, will likely blacken due to the chemical reaction.  When applied to rusted surfaces, rust neutralizers cause iron oxide (rust) to chemically change to iron phosphate – an inert, hard substance that darkens the metal and rust areas and in some cases turns black. A dry, powdery, grayish-white surface may develop after rust neutralizer is applied; this is normal – brush off any loose powder before paint or clear coat application.

To keep rusted patina:

Brush off any loose rust with a wire brush.  Coat with an OIL BASED clear coat.  This will darken the rust slightly but keep the patina.

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